Terms of service

📄 Terms of Service – One Stop Pet

Please read these Terms of Service carefully before using our website, products, and services. By accessing or using our website (https://www.onestoppet.in/), you agree to comply with and be bound by these terms.


✅ Acceptance of Terms

By accessing or using One Stop Pet, you confirm that you have read, understood, and agreed to these Terms of Service along with our Privacy Policy.


👤 Eligibility

  • You must be at least 18 years old to use our services.

  • If you are under 18, you may use the website only under the supervision of a parent or guardian.


🔐 Account Responsibility

  • You are responsible for maintaining the confidentiality of your account details, including your password.

  • You agree to accept responsibility for all activities that occur under your account.


🛒 Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in INR (₹) and may change without prior notice.

  • Full payment must be made at the time of placing an order.

  • We reserve the right to cancel or refuse any order at our discretion.


🚚 Shipping & Delivery

  • We aim to deliver your orders within the estimated timeframe.

  • However, delivery delays may occur due to factors beyond our control (courier delays, weather, etc.).

  • One Stop Pet is not liable for such delays.


🔄 Returns & Refunds

  • Our Refund & Cancellation Policy applies to all purchases.

  • Due to hygiene and safety reasons, pet food, treats, and opened products are non-returnable.

  • Please review our Refund Policy page for detailed information.


©️ Intellectual Property

  • All content on this website (text, images, graphics, logos, and product descriptions) is the property of One Stop Pet.

  • Unauthorized use, reproduction, or copying is strictly prohibited.


⚠️ Limitation of Liability

  • One Stop Pet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • We do not guarantee that the website will be error-free or uninterrupted at all times.


🔄 Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately upon posting.

  • Continued use of the website means you accept the updated terms.


📞 Contact Us

If you have any questions regarding these terms, feel free to contact us: